Order visibility
Where your order stands.
Order AT-2026-018 left Djibouti today. Its milestones, its documents and its one resolved exception all read from the same written record — the same record the buyer sees in the workspace.
After the quotation
Milestones without the guessing.
Once a trade is active, its record carries four kinds of fact: the accepted terms, the complete export file, the carrier milestones, and any exception with what was done about it. Each fact is dated. None of them need a phone call.
- Quotation and accepted terms
- Documents grouped by order
- Clear milestones from booking to delivery
- Exceptions explained in writing
Addis Ababa → Djibouti → Antwerp
Exceptions in writing
When something moves, the note explains it.
A milestone that slips is not a secret to manage. It is a paragraph: what was found, what was done, what it does to the dates. This one is resolved.
Carton count discrepancy at stuffing
Resolved ·, Modjo. The loading tally at the dry mill counted 479 of 480 cartons for AT-2026-018. Loading stopped until the count was explained.
, Akaki Kality. A recount at the warehouse found the missing carton behind a mislabeled stack in the staging lane. The full count of 480 cartons was confirmed on the weight note, the container was sealed, and the file was completed the same day.
Effect on the schedule: none. The vessel departed Djibouti on as planned, and the estimated arrival in Antwerp is unchanged at .
How updates arrive
Two doors, same record.
Every update is written once and shared twice: as a short email you can forward, and as the standing record in your workspace.
In the inbox
The status email
Short, dated, and written so it can be forwarded to a warehouse without explanation. The latest one marks the departure from Djibouti.
Read the emailOn the account
The workspace
The full commercial record: the order, its file, and the thread with the trade desk. Buyer documents stay on the buyer's account.
Sign inBegin with a request
Trade that reads
like a record.
Send the product, specification, quantity, destination and timing. We answer in writing, and the writing keeps going until the goods arrive.